We help empower people who are vulnerable, disabled and/or marginalized in society. Provide them with information, access and support that enable them to take control of their own affairs. Help them to seek assistance and support with things that they cannot do themselves.
provide impartial information on care and support that is available to everyone in accordance with the Care Act, and related information under The Mental Capacity Act and the Mental Health Act
listen, empathize and understand their point of view
understand their circumstances and speak out on their behalf, support them in communicating their needs to others and let their voices be heard
provide them information on resources, agencies, and organizations where help is available
Introduce them to other help and support that might be available through other persons and/or institutions
provide information about freedom of choice, the choices that are available to them and the consequences that are attached to making those choices
empower them, promote their independence, help them gain access to information, help them explore and understand their options so that they can decide
safeguard them against discrimination
Help them feel that they matter, that they are valued, and that they are important.